FAQ

Questions, answered.

Are all fragrances 100% authentic?

Yes. Every fragrance offered by OMARÉ is 100% authentic and sourced through verified channels. We do not sell replicas, testers, or decants.

Where do you deliver?

We currently deliver across Israel only, straight to your door.

Can I pick up my order instead?

Yes. Store pickup is offered as an alternative to home delivery, selectable at checkout.

How much does shipping cost?

Shipping rates are calculated at checkout based on your delivery address.

How long does delivery take?

Delivery typically takes up to 10 business days, depending on your location within Israel.

Is payment secure?

Yes. All payments are processed securely through Shopify's encrypted checkout. We never store your card details.

What if I need to return an item?

Please refer to our Returns & Refunds policy for full details on eligibility and process.

How can I reach you?

Reach out any time through our Contact page, and we'll respond as soon as possible.